Terms of Service

1. Acceptance of Terms

By accessing the Jalens Attention to Detail LLC website, submitting a form, requesting a service, or purchasing any product or service, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

2. Services Provided

Jalens Attention to Detail LLC may offer services including, but not limited to:

• Ceramic coating
• Paint correction
• Exterior wash & detail
• Headlight restoration
• Mobile auto detailing

Service availability is subject to technician availability, vehicle or project condition, weather, and supply availability.

3. Quotes & Pricing

• Quotes provided online, by phone, or through our forms are estimates only.
• Final pricing may vary based on vehicle size, condition, labor requirements, or customer requests.
• Any pricing changes will be communicated and approved before service completion.

4. Appointments, Cancellations & Rescheduling

• All appointments require confirmation via phone, email, SMS, or automated messages.
• We reserve the right to reschedule appointments due to weather, equipment issues, staffing, or other unforeseen circumstances.
• Customers are responsible for notifying us as early as possible if they need to cancel or reschedule.

5. Customer Responsibilities

By scheduling a service, you agree to:

• Provide accurate and complete information
• Remove personal belongings from the vehicle or service area
• Disclose any pre-existing damage or modifications
• Inspect work upon completion and report concerns promptly

6. Warranty & Liability

A. Workmanship Warranty

We aim to provide high-quality workmanship. Warranty coverage may vary based on:

• Service type
• Product manufacturer warranties
• Environmental conditions
• Proper aftercare by the customer

Warranty details will be explained at the time of service when applicable.

B. Limitations of Liability

Jalens Attention to Detail LLC is not responsible for:

• Pre-existing damage
• Damage caused by aftermarket modifications
• Issues resulting from improper care after service
• Natural events, accidents, theft, or vandalism

7. Website Usage

By using this website, you agree not to:

• Copy, reproduce, or republish content without permission
• Attempt to compromise website security
• Use the website for unlawful or abusive purposes

8. Use of Forms & Communication

By submitting a form on our website, you consent to:

• Communication via phone, SMS, and email
• Receiving appointment confirmations, reminders, and occasional promotions
• Secure storage of your information within our CRM or internal systems

You may opt out of marketing communications at any time.

9. Intellectual Property

All website content—including text, images, logos, videos, and branding—is the property of Jalens Attention to Detail LLC and may not be used without written permission.

10. Termination

We reserve the right to restrict or terminate access to our website, appointment booking, and communication channels if these Terms are violated.

11. Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

12. Contact Information

For questions regarding these Terms of Service, contact: